Dispute resolution through mediation

Angus McPhail (ex-Warden of Radley College)

Angus McPhail - photo cropFacilitative mediation is a process of mediation in which the mediator offers no comment on the merits or substance of the case, nor provides any evaluation, but instead assists the parties to an agreement using principled negotiation.

This session will explore how mediation can prove valuable in resolving disputes in schools, primarily as part of the Complaints Procedure.   It will consider the benefits of mediation – e.g. reduced cost and paperwork, time saving, and a lessening of confrontation – and explore how training middle and senior management in mediation skills (in particular listening, summarising and questioning skills) can reduce the number of disputes.

Angus McPhail was educated at Abingdon and University College, Oxford, where he read PPE. After four years in the Overseas Department of the Bank of England he started his teaching career at Glenalmond before moving to Sedbergh where he was Head of Economics and a housemaster. In 1993 he was appointed Headmaster of Strathallan, and in 2000 he became Warden of Radley, where he remained until retirement in 2014.

After Radley Angus completed a MLitt in Modern History at St Andrews. He currently works with schools, appraising heads and offering strategic advice. In 2016 he qualified as a mediator with the London School of Mediation and now possesses the zeal of the recent convert.

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