Member Services Coordinator job vacancy

Member Services Coordinator

Contract: Permanent, Full-Time

Location: Market Harborough, Leicestershire

Salary: c£25,000, dependent on skills and experience of the successful candidate

Closing date: 17.00 on Wednesday 22 September 2021

Starting: As soon as possible

HMC is a professional association of heads of the world’s leading independent schools. A fantastic opportunity has arisen to join the team delivering a range of services and professional development for heads and staff in HMC schools.

This new role of Member Services Coordinator has been created at a time of exciting change and expansion at HMC. The postholder will have the opportunity to work as part of a team of dedicated, enthusiastic and creative professionals, and to contribute to the future development of HMC’s member services.

The key areas of work for the Member Services Coordinator are administering and supporting HMC’s professional support programmes for heads, the application process for new members of HMC, and delivery of HMCPD’s middle leadership programmes, and the postholder will:

  • Coordinate the delivery of personal support programmes for heads
  • Work with senior colleagues to develop new services
  • Set up and support online and face-to-face training courses and conferences
  • Attend courses and conferences around the UK on an occasional basis
  • Select and book venues for training courses, liaise with speakers, and book places for delegates
  • Administer applications from new heads as they join HMC
  • Support marketing and communications activity

We are particularly keen to attract applications from a wide range of backgrounds, experience and career stages, but the successful candidate is likely to have some or all of the following attributes:

  • Experience of managing a complex and varied workload
  • The ability to perform to a high level in an administrative role
  • Excellent IT skills
  • Excellent communication skills, both written and oral
  • Ability to meet goals and deliver results, working both independently and as part of a team
  • Attention to detail and ability to produce work to a high level of accuracy
  • A flexible and pro-active approach, with a ‘can do’ attitude
  • Ability to build strong relationships, with a commitment to excellent customer service
  • Commitment to the values and ethos of HMC
  • Integrity and respect for others and is inclusive/respectful of diversity
  • Ability and willingness to undertake occasional evening / weekend work and occasional travel and overnight stays within the UK

For a detailed job description and person specification, see here, and to download an application form, see here. To apply, please submit your CV and an application form including a statement of your suitability for the post, to [email protected] before the closing date.

Closing date: 17.00 on Wednesday 22 September 2021

Interviews: Interviews are likely to take place on Tuesday 05 October 2021